"Elvio Web Design was a pleasure to work with on designing our website. They are very detail oriented and committed to 100% customer satisfaction. I would recommend them to anyone in need of a high quality web design at a reasonable price."
- Dennis Hinton
"Thank you for the excellent service you provided in putting my website together. Your care, professionalism, and insight have been invaluable. At all times I felt that you were rising well above the necessities of fulfilling your contract, and striving to provide the best for my business."
- Dave Weir
"We were involved in the whole design and development process of our website and the finished product exceeded our expectations. I would recommend Elvio Web Design to any business wishing to develop a professional website."
- Darren Keizer
When will I be charged?
A non-refundable 50% deposit is required in order for us to start work on your project. The remaining 50% payment is due when all pages for your website have been created.
Monthly Support & Marketing Plan
Your first subscription fee for your monthly plan ($45, $90 or $180) is charged the first day of the next month after your website is launched.
What’s included in the setup service?
Our professional website design, setup and launch service includes everything you need to get your new site up and running. We will create a professional design that's optimized for all devices including desktop computers, laptops tablets and smartphones, add your logo, input and edit existing content, write content for new web pages, input existing photographs, connect your social media accounts and optimize your site for converting visitors into leads, appointments and clients.
Do I need to purchase my own web hosting?
Yes. We require you to pay a yearly hosting fee of $171.00 (U.S.) per year or a life time hosting fee of $299.00 (U.S.) that must be paid prior to launching your website. We'll set-up the hosting and invoice you directly.
Do you offer a guarantee?
If you’re not satisfied and wish to cancel within the first 10 days of us starting on your web design project, we’ll give you a full refund.
What about making routine updates to my site?
You’ll have the ability to log in and make edits anytime you want. Our dashboard and content management system is easy-to-use. Or, we can make those updates for you! Just send us an email and we’ll take care of it.
Can I use my own domain name?
Yes, you can use your own domain name (example, MyServiceBusiness.com). We can recommend a reputable domain registrar if you don't have a domain name.
Are there any contracts?
No contracts, no long term commitments. You can cancel your account any time.
What platform do you use for creating websites?
We use DudaOne for creating professional business web designs that work on all devices including desktop computers, laptops tablets and smartphones. It also includes powerful marketing features such click-to-call, maps, online scheduling and much more.
When was your company started and how many employees do you have?
Elvio Web Design was started in 2008. We are a virtual office with three core team members.
Is content writing a service you provide and how much does it cost?
Copywriting, content writing and editing is included in all web design projects. There is no extra fee for this service.
Is our site backed up and am I allowed access to to this?
Yes, your site is backed up and you will have access.
Do we own the site?
You own the design and the content but not the code. Your site is will be built on the DudaOne platform that uses proprietary code.
Will our website design be based on a template?
We will start with a DudaOne template that will be customized to give your site a unique design. Using a DudaOne template as a starting point ensures that your website is coded correctly so it displays properly on all devices including tablets and smartphones.
Have you worked in my industry?
We haven't worked in every industry but we do specialize in websites designed to convert visitors into leads, appointments and clients.
Who will be managing our project and how much experience do they have?
Darryl Bray will be managing your project. He has eight years of project management experience and has managed web design projects for businesses, governments and non-profit organizations of various sizes. We use a project management system called Basecamp to help streamline the development of your website.
What’s an area of your company that differentiates you from your competition?
A business website that doesn't convert visitors into leads, appointments and clients has no marketing value. All our web design projects include proven conversion rate optimization techniques. We place special emphasis on homepages as they typically receive 50% to 95% of all visitor traffic. This is what differentiates us from our competition.
Do you have any tools that you’ll use to visually share the progress of our website design?
Your website will be designed and developed on the DudaOne platform. It includes a “preview function” that allows you to view how your new website will look on desktop computers, tablets and smartphones throughout the entire design and development process.
Who will be involved in the production process and how will I interact with them?
Darryl Bray, our project manager, will be your single point of contact for all your questions and inquires during the design of your website. Interaction will be through Basecamp, the project management system we use, or your can contact him via telephone at 1-867-335-2684.
What will the timeline be for my project?
It can take anywhere from one to six weeks to design, test and launch a website. The timeline is largely dependent on the number of web pages you require, how long it takes you to provide us with photographs and your logo as well as the type of advanced functionality you need incorporated into your website.
What is your response time?
If you have any questions during the design and development of your website, we try to respond on the same day.
What specific quality control measures will be applied to ensure our website is free of bugs, works on all browsers and applies best practices?
Websites built on the DudaOne platform use templates that have been extensively tested on a wide range of browsers and operating systems for desktop computers, laptops, tablets and smartphones. All their templates are built using the latest web design and coding standards.
What training do you offer?
We provide training through the creation of custom videos. This allows you to see exactly what you need to do in order complete tasks on the DudaOne platform. The number of videos varies depending on your requirements. The cost per video is $90.00 (Canadian Funds).
Is there an additional cost for support?
Yes, all web design packages include ongoing monthly support. We offer three support and marketing plans that are based on your updating requirements and your marketing needs. The cost varies from $45.00 per month (Canadian Funds) to $180.00 per month (Canadian Funds).
Do you provide unlimited design concepts and revisions?
No we don’t provide unlimited design concepts and revisions. We will create 1 full-colour visual design concept for your website. However, we do invite comments on the design concept we create for you.
Do you use a specific design style?
We have a design style that is largely based on a study conducted by Google. Our design style is best described as modern, simple and uncluttered. If this isn’t what you’re looking for then you should probably look for another web design company that provides the design style that suits your needs.
What SEO work will you do?
All our web design projects include basic on-page SEO. We will ensure that title tags and meta descriptions are created for each web page. This will help improve your ranking in Google search results as well as your click through rate. Local SEO services are provided as part of our Marketing Lift and Marketing Rocket packages.
Is there uptime monitoring of our website?
No, there is no uptime monitoring of your website. However, there are tools available that allow you to do this independently. We've used a few uptime monitoring services and can recommend one for you.
Do you offer content marketing services?
No we don't offer content marketing services.
What provider will host my site and do I have to contact the host or the developer if I have an issue or question?
Your website will be hosted on the DudaOne Platform. If you have any issues with hosting you need to contact Elvio Web Design.
Do you keep our website updated with security patches?
DudaOne is a hosted platform which means all updates to their software and security patches are automatically completed free of charge. This is a tremendous feature unlike WordPress which has to be manually updated with security patches, template updates and core updates that usually requires the services of a web designer familiar with WordPress.
Can we add or modify things on our website on our own after our website is launched?
Yes, DudaOne includes an easy-to-use content management system that allows you to complete updates to your site.
What support is provided after you launch our website?
We provide ongoing monthly support for $45, $90 or $180. We don't take on projects that don't include an ongoing support plan.